Privacy Policy

At Mama Organic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle your personal data, who may have access to it, and the rights you have regarding your information.

This Privacy Policy applies only to the Mama Organic website, www.mamaorganic.pk. We are not responsible for the handling of personal information submitted to third-party websites linked from our website. We recommend reviewing the privacy policies of any third-party websites before providing your personal information.

By accessing and using our website, you agree to this Privacy Policy and our Terms of Use.

Collection of Personal Information

Mama Organic may collect personal information when you interact with our services, including when you:

  • Create an account on our website.

  • Place an order, make a purchase, request an exchange or return, or cancel an order through our website or physical retail stores.

  • Contact us with questions about our products or services or request information or assistance.

  • Communicate with our customer service representatives.

  • Subscribe to receive catalogs, emails, product updates, special offers, event information, or other news.

  • Provide feedback or submit information to Mama Organic.

  • Enter contests or participate in promotional activities.

  • Interact with us through social media.

  • Use other website features that may require you to provide personal information.

When you register with us or interact with our website, you consent to the collection of the information you provide.

When you place an order, we may collect information such as your:

  • Name

  • Email address

  • Phone number

  • Home address

  • Shipping address

  • Credit or debit card billing information

This information is used to process your order.

Saved card details are not shared with third parties and are used only to facilitate order processing through the secure systems of our Payment Service provider.

We may also obtain information through authentication or identity checks, including your telephone number. Your telephone number may be shared with our courier service solely for the purpose of delivering your order.

You may request access to the personal information we hold about you. You may also request correction or removal of your information if it is inaccurate, incomplete, or irrelevant.

Emails and Text Messages

We send emails to individuals who subscribe to Mama Organic.

When you use our website and provide your mobile number, you consent to receive text messages from or on behalf of Mama Organic at the number you provided during sign-up.

Cookies & Analysis for Research Purposes

When you interact with our website, certain information may be collected automatically from your device or web browser through tracking features such as Google Analytics.

We use this information to better understand customer behavior and preferences and to improve the overall website experience.

For example, we may analyze how visitors search for and discover products on www.mamaorganic.pk to help improve our product presentation and manufacturing processes.

Changes to This Privacy Policy

Mama Organic reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on our website and will apply to personal information collected on or after the date the updated policy is posted.

By continuing to use our website after any changes are published, you accept the revised Privacy Policy.

Any changes will be made in compliance with applicable federal and provincial privacy legislation.

We encourage you to review this Privacy Policy regularly for updates.

Your Rights

You have the right to request information about the personal data we hold about you.

You may also request the correction or removal of your personal information if it is inaccurate, incomplete, or irrelevant.

If you need further information about our Privacy Policy, please visit the help section of our website, where frequently asked questions are addressed.

You may also contact us through:

Email: sales@mamaorganic.pk
Phone: 04235221067
WhatsApp: +92 311-1464444

Your privacy matters to us, and we are available to address any questions or concerns regarding your personal information and how it is handled.